Delivery & Shipping
Quoted lead times do not form part of any contract and are only estimates. Woodos Australia Pty Ltd are not liable for delays and cost incurred by late delivery or products. As most products are made in Europe and must be shipped through third parties which must be taken into consideration at time of order. Made to order products have a lead-time of 10 weeks or more. Orders can be sent via Airfreight at an extra charge to the customer.
Freight charges vary according to dimensions, weight and delivery address, therefore they need to be quoted by your sales representative. All quoted delivery charges are estimates until Woodos Australia Pty Ltd receive the goods in their warehouse.
Once the material is in our warehouse, we require a minimum of 5 business days notice in order to pack and dispatch any order. Goods will be delivered to street curbside, it is the responsibility of the client to arrange at least 2 people for the goods to be unloaded from the truck. There is 30mins free unloading time allowed for in each delivery. Any delays due to site access will be invoiced accordingly. The owner or site manager must be present to receive the goods.
Interstate Deliveries from Sydney
Woodos is not responsible for unforeseen delays incurred by the Freight company.